Create a master service agreement

Generate a free master service agreement online. Set the standing legal terms once, decide how statements of work attach, then preview your document and refine it with AI.

You

What's your company name?

Use the legal name of your business. If you're signing as an individual, put your full name instead.

What type of party are you?

In most cases pick Corporation or LLC if you have a company. Choose Individual if you're signing as yourself.

Will you be signing this agreement?

Choose Yes if you'll sign in the editor yourself. Choose No if someone else on your side will sign.

What's your full name for the signature block?

This is how your name will appear as the signatory for your party.

What's your title?

A simple title like Founder or Owner is fine.

What's your address?

Usually your business address, or your home address if you're signing as an individual.

What's the email for your party's signer?

We'll use this when you send the document so they can complete their signature.

Them

What's their company name?

Use the legal name of their business. If they're an individual, put their full name instead.

What type of party are they?

In most cases this matches how they operate: Corporation, LLC, or Individual.

Who will sign for them?

If you only know one contact, use that name for now. You can update it later.

What's their title?

In most cases this is CEO, Founder, General Counsel, or another authorized role.

What's their address?

Usually their principal business address. Approximate is okay if you don't have every detail yet.

What's their email address?

We'll use this as the counterparty recipient when you send the agreement for signature.

Agreement

Which side are you?

A master agreement holds the standing legal terms. The commercial detail lives in each piece of work that attaches to it.

What kinds of work will this agreement cover?

Keep this broad. The master agreement should be wide enough that future projects attach without renegotiating it.

How will individual projects attach to this agreement?

Statements of work suit project services. Order forms suit product and subscription purchases.

Will the work produce deliverables the customer keeps?

Choose Yes for code, designs, reports, or other work product. Choose No for pure access or advisory work.

Who owns the deliverables by default?

This sets the default for every future project. Individual work orders can vary it where a specific deal needs something else.

When should the agreement take effect?

Most agreements start today. Choose a custom date if you need a different effective date.

What is the effective date?

Pick the date the agreement should begin.

How long should the master agreement run?

Open-ended is the common choice. The master terms simply stay in place until someone ends them.

How long does the customer have to pay an invoice?

This becomes the default payment period for every work order unless one of them says otherwise.

How should liability be capped?

The cap is usually the most negotiated term in a master agreement. One times trailing fees is the common starting point.

What is the cap amount?

Include the currency.

Which state's law should govern?

Usually the state where your company is formed or where you do business. Delaware is common for US companies.

Which jurisdiction?

Name the country or region whose law should apply.

Do you require any advanced terms?

Things like a higher cap for sensitive claims, acceptance testing, subcontractors, insurance, data protection, security standards, logo rights, or no-hire language.

Advanced

Set a higher cap for sensitive claims?

Often called a supercap. It raises the ceiling for confidentiality, data, and indemnity claims while leaving everything else at the general cap.

How much higher should that cap be?

Three times trailing fees is the most common supercap.

Include an acceptance process for deliverables?

Gives the customer a review window to reject work that misses the requirements, with a chance for the provider to fix it.

May the provider use subcontractors?

Choose No to require written approval first. Either way the provider stays responsible for its subcontractors.

Will the work involve personal data?

Adds a clause requiring a separate data processing agreement, which controls over these terms for anything involving personal data.

Commit the provider to security standards?

Common once the provider handles customer systems or data. Buyers usually ask for SOC 2 or ISO 27001.

Which standards will the provider maintain?

List the certifications, audits, or policies that apply.

Require the provider to carry insurance?

Standard in enterprise master agreements, usually general liability plus professional and cyber cover.

May the provider name the customer publicly?

Choose Yes to allow the customer's name and logo in marketing. Choose No to keep the relationship private.

Include employee non-solicitation?

Adds a limit on recruiting each other's people during the term and for a year after.

How should disputes be resolved?

Litigation means court. Arbitration is private. In most cases litigation is fine unless you prefer arbitration.

Anything else to include?

Optional. Describe it in your own words. AI will draft the legal wording from what you write here.

Preview

What would you like to name the file?

This becomes the downloaded document name. You can change it later if needed.

Contract creator

Master Service Agreement

Set the master terms that govern an ongoing commercial relationship across future work.

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Modified from Common Paper standard terms. Common Paper standards